Kiwi for Gmail Plan Updates: Frequently Asked Questions

Find answers to common questions about the upcoming changes to our service plans.

 

1. Why are my plan options changing?

To provide every user with the most powerful, secure, and up-to-date experience, we are retiring our older, legacy plans. Maintaining these outdated plans has become inefficient and prevents us from focusing all our resources on innovation and new features. This change ensures that all customers can benefit from the very best of Kiwi for Gmail on a single, modern platform.

2. When do these changes take effect?

The new plan structure will be effective on January 1, 2026.

3. What is the deadline to choose a new plan?

You have until December 31, 2025, to review our current offerings and select the plan that best fits your workflow.

4. How do I select my new plan?

You can review our current plans and make your selection directly from your account dashboard or by visiting our pricing page. The process is quick and simple, designed to get you set up in just a few clicks.

5. What happens if I don't choose a new plan by the deadline?

To ensure you experience no disruption in service, we will automatically transition your account to a new plan that is comparable to your current one. This will happen on January 1, 2026. We highly recommend choosing a plan yourself to ensure it's the perfect fit for your needs.

6. What are the benefits of the current plans?

Our current plans offer significant advantages over the legacy versions. By upgrading, you will gain access to:

• Customizable Workspaces: Adjust your left-bar menu to keep your most important tools and accounts within easy reach.

• Tabbed Workspaces: Manage multiple accounts, calendars, and documents in a single, organized window.

• Regular Feature Updates: Receive all new features, performance improvements, and integrations as soon as they are released.

• Enhanced Security: Your application will always be updated with the latest security patches and bug fixes.

7. Will I lose any of my settings?

No, your transition to a new plan will be seamless. All your accounts, emails, files, and core settings will remain intact. You will simply gain access to new features and a more streamlined interface.

8. I am happy with my current plan. Why do I have to switch?

We understand this change may be difficult. However, users on legacy plans are no longer receiving feature updates, meaning you are missing out on a more powerful and efficient experience. Consolidating our plans allows us to build a stronger product for the future and deliver more value to you as a customer.

9. Are there any discounts available?

We are offering a 30% off, one-time discount for those making the switch.